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IT Support

Reliable Support Throughout Your Rental Journey

When you rent from MMX Solutions, you’re never on your own. Our dedicated IT support team is here to assist you with both online and onsite troubleshooting, ensuring your equipment performs at its best from day one until the end of your lease. 

Common Problem

System crashes or freezes

Internet connectivity or network issues

Slow performance or lagging systems

Software errors or application crashes

File access or data retrieval issues

Display or resolution issues

Login/password-related problems

Virus or malware alerts

Your First Line of IT Defense

Our support doesn’t stop at delivery. MMX Solutions provides responsive, real-time assistance to solve your IT issues fast. Whether you need a quick fix via remote access or require onsite technician intervention, we’ve got you covered. Our goal is to minimize downtime and keep your team productive, no matter the situation.

We support all rented equipment and basic network configurations, and we’ll walk you through problems patiently, even if you’re not tech-savvy. We believe in solving issues the first time, every time.

What Our IT Support Covers

Remote Troubleshooting
We guide you through issues via phone, video call, or remote login.
Onsite Technician Visits
For more complex issues, our team comes directly to your office.
Hardware Diagnosis
Quick checks to identify faults in devices, cables, or peripherals.
Software Assistance
Help with installation, updates, basic configurations, and troubleshooting.
System Optimization
Improve speed, remove bloatware, and ensure efficient system performance.
Network Support
Assistance with basic internet, Wi-Fi, and LAN setup or connection issues.
Device Replacement
If a device can't be fixed fast, we'll swap it with a working unit promptly.
Support Tracking
Every ticket logged, followed up, and resolved systematically.

How to Get Support in Minutes

We implement smart, scalable security technologies tailored to each site’s needs ensuring better control, visibility, and protection across all areas.

Identify the Problem
Jot down the issue and error message (if any).
Contact Support Team
Reach us via WhatsApp, phone, or email.
Remote Assessment
We'll attempt to resolve it online first.
Onsite Visit (If Needed)
We dispatch a technician to your location.
Issue Resolved
We test and confirm everything is working before closing the case.
Follow-Up
We check back within 24–48 hours to ensure satisfaction.

What Our Clients Say About Our Support

We implement smart, scalable security technologies tailored to each site’s needs ensuring better control, visibility, and protection across all areas.

Need IT Help During Your Rental?

Whether it’s a software glitch or hardware issue, we’re here to resolve it fast — so your business stays productive with zero downtime. Get in touch now for immediate assistance.

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